This phenomenon applies to already downloaded content too. So if you have traveled and keep seeing error 73 on Disney Plus, then the content you are trying to view is not permitted in the country you are in. Some countries do not allow certain content to be viewed within their boundaries. The only way you will be able to download more content is if you delete unused downloads from several devices. If you can log in to the app but cannot download any new content, then the problem might be that your account has reached the download limit. In this case, you can wait it out until one person logs out so you can take their spot or change the password and only give a few people.
If the number exceeds the allowed limit, you cannot access any content, including your downloads. Confirm the device limitĭisney Plus limits the number of people who can watch simultaneously using one account but on different devices.
DISNEY PLUS NOT LOADING MOVIE
So, for instance, if you download a movie on your phone, that movie will not be found in your TV’s download list.
DISNEY PLUS NOT LOADING CODE
SEE ALSO: Disney Plus error code 83: The real fix Note that regardless of whether you are using the same account on multiple devices, downloads in one device cannot be accessed in another. If your card is OK, make sure that you have keyed in the correct login credentials and billing information. When you’re on a free trial and your card expires before billing, the app will automatically glitch. If you are sure you’re not yet due for payment, check to ensure that your card has not expired. If you are met with error 4 or 9 every time you try to access your downloads, then the problem is payment-related.
DISNEY PLUS NOT LOADING ANDROID
Type in Disney Plus on the search bar and then reinstall itĪs for those with Android devices, follow the steps below.Go back to the homepage and search for the app store.Look for Disney Plus and then select it.Scroll down until you see the General icon, then tap it.SEE ALSO: Disney Plus not working: error codes, buffering, crashing - Fix!Īssuming you have an iOS device, follow the steps below To resolve the issue, you will need to clear the cache. The problem with your downloads might result from a corrupted cache. If you still cannot access your downloads, move to the next step.
If you have an Android or iOS device, power it off like you usually would then on again. This is mainly because the app could be malfunctioning due to a bug in another app or the phone itself.īy powering the device off, you will have closed all open apps and hopefully deleted any bug in the phone. Restarting your device or the Disney plus app works wonders where errors are concerned. Below are a few troubleshooting hacks that can help. However, it is probably a technical hitch that can be fixed in a few minutes. This feature is very convenient hence why it can be frustrating whenever your Disney Plus downloads feature is not working or, even worse, the titles disappear entirely from your downloads list. One of their main marketing points is that you can always download the content you want when you have the internet then save it to watch later when offline. Disney Plus offers its subscribers access to an impressive catalog of all Disney shows, Marvel movies, and so much more.
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